Frequently Asked Questions

ListenUp is an AI-powered dictation app for macOS. Press a hotkey, start speaking, and your words appear almost instantly in any app including email, notes, documents, and more.

Just press your assigned hotkey and start talking. ListenUp listens, transcribes, and stops when you hit the key again.

Download the app from our website, follow the setup instructions, and you're good to go. No technical skills required.

Launch the app, press the hotkey, and speak. Your text will appear wherever your cursor is.

No. ListenUp works out of the box with no training or calibration needed.

Simply sign up via our website and download the app. Setup takes less than a minute.

ListenUp will notify you with a pop-up when an update is available. You can also manually check for updates via the menu: ListenUp > Check for Updates.

Smart mode lets you request content creation by starting with "listen up," then describing what you want. For example, say "listen up, write an email thanking the client for their business" and ListenUp will draft the content in the same tone and style as the surrounding text.

Place your cursor in any text field, press your hotkey, then start speaking with "listen up," followed by your request. Be specific about what you want: "listen up, draft a two-sentence summary for busy executives" or "listen up, write a professional reply declining this meeting." The app will create content that matches the tone and style of nearby text.

Not unless you want to. ListenUp adds punctuation automatically, but spoken commands like "comma" or "new line" also work.

Very accurate, especially in quiet environments and with a good mic. The system is trained on natural speech and adapts to everyday language.

Yes. Simply select the text you want to change, then speak your correction. ListenUp replaces the selected text with your new input. You can also edit manually like normal typing.

Yes! Many writers use ListenUp for articles, reports, blog posts, and even books.

Partially. Once triggered with the hotkey, you can speak hands-free.

ListenUp supports macOS 14 (Sonoma) and above. We recommend keeping your system up to date for best performance.

No, ListenUp only works on Apple Silicon Macs (M1, M2, M3, M4, and future M-series chips). Older Intel-based Macs are not supported.

Currently, ListenUp is only available on macOS. Windows and mobile versions are planned for the future.

Yes, you can use ListenUp on multiple devices. Each license is limited to one user, but you can install it on all your Macs.

No, dictation itself works offline. However, certain smart features, like automatic formatting, editing commands, or AI-enhanced suggestions, do require an internet connection.

Absolutely. ListenUp works with any input device recognized by macOS, however, we recommend using the built-in microphone for the best results.

Anywhere you can type, Gmail, Word, Notion, Google Docs, Slack, your browser, or even your code editor.

Yes. You can start and stop dictation using either the fn (function) key or Option + Space, depending on your settings.

ListenUp supports 61 languages including Albanian, Arabic, Armenian, Azerbaijani, Basque, Belarusian, Bengali, Bosnian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Macedonian, Malay, Maori, Marathi, Nepali, Norwegian, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swahili, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Vietnamese, and Welsh. You can browse the full list and select your preferred language in the app's settings.

Yes, you can add and switch between multiple languages directly in the app. Just go to Settings > Language, choose the one you need, and start dictating. Switching takes seconds, and there's no limit to how often you change.

No. ListenUp is designed for live, real-time dictation, not audio transcription.

Definitely. Voice-based writing reduces physical and cognitive strain. Many neurodiverse users say it helps them focus and write more comfortably.

Yes! Download the app and get 15 free dictation minutes to try all features. No credit card required.

Yes, your remaining trial time is shown in the app.

Both plans include the same features. The annual plan saves you 17% compared to paying monthly, giving you two months free.

Pay once and use ListenUp forever. Includes all future updates and features with no recurring fees.

Yes, you can cancel your monthly or annual subscription at any time. You can manage everything via your account's billing portal, no emails needed.

Yes, we offer a 7-day money-back guarantee on all plans. If you're not satisfied, contact us for a full refund.

Yes, you can upgrade anytime. We'll credit the unused portion of your current subscription toward the upgrade.

No hidden fees. The price you see is what you pay. Taxes may apply based on your location.

We accept all major credit cards, debit cards, and other payment methods through Stripe.

Yes, all payments are processed securely through Stripe. We never store your payment information.

We occasionally offer special promotions. Contact us to discuss options for educational use.

No. Your voice input is processed in real time and never stored or reused.

Only what's needed to manage your account, email, plan status, and usage data.

Never. Your dictation remains private. We don't use it for training, analysis, or resale.